IGC Middle East Group LLC is a leading health & beauty products manufacturer and distributor based in Dubai. With a growing presence across the Middle East, the company was facing operational challenges that hindered their sales team’s effectiveness. These challenges included:
- Difficulty in planning work schedules
- Inefficient check-in and check-out procedures
- Lack of a centralized platform for managing sales orders
- Inconsistent doctor and clinic contact information
- Scattered management of clinic details
To address these challenges and streamline sales operations, we developed a mobile application called GC MEST for IGC Middle East Group LLC. GC MEST offers a comprehensive solution that empowers salespersons to manage their work efficiently and effectively.
- Schedule Planning: Salespersons can easily create and manage their daily, weekly, and monthly work schedules, ensuring they allocate their time effectively.
- Check-in/Check-out Tracking: Accurate check-in and check-out times are automatically recorded, providing valuable insights into salesperson activity and visit duration.
- Sales Order Management: Salespersons can seamlessly create and manage sales orders directly from the app, eliminating the need for paper-based processes.
- Doctor and Clinic Management: GC MEST provides a centralized platform for managing doctor and clinic details, including contact information, clinic addresses, and product preferences.
- Communication Integration: Salespersons can easily connect with doctors and clinics via phone calls, WhatsApp, or Microsoft Teams directly from the app.
The implementation of GC MEST has significantly improved IGC Middle East Group LLC’s sales operations, resulting in:
- Increased Salesperson Productivity: Salespersons can now plan their schedules, track their activities, and manage their orders more efficiently, leading to increased productivity and sales volume.
- Enhanced Sales Team Collaboration: The centralized management of doctor and clinic information ensures that all salespersons have access to the most up-to-date data, fostering collaboration and teamwork.
- Streamlined Sales Processes: GC MEST has eliminated manual processes and streamlined sales workflows, saving time and reducing errors.
- Improved Doctor and Clinic Relationships: The app’s communication integration facilitates seamless communication with doctors and clinics, enhancing relationships and customer satisfaction.
GC MEST app has proven to be an invaluable tool for IGC Middle East Group LLC, enabling the company to streamline sales operations, boost sales performance, and strengthen customer relationships. The app’s user-friendly interface, comprehensive features, and integration with existing communication platforms have made it an essential part of the company’s sales strategy.