FACTS Computer Software House LLC is a Software Development, Solutions and Services Company established in the year 2002. A Middle East visionary in UAE has a unique focus to provide comprehensive and integrated software business solutions to facilitate businesses. We are headquartered in Dubai, United Arab Emirates.
The company, over the years, enjoys strong market credibility with its customers, employees and partners. We have high-accreditation alliances with industry leaders, and annual budget and investment in R&D, quality and capability development. The latter has resulted in our products, such as ERP, HR, e-Business suites and other vertical offerings, being in the market with over 150 references.
The company has 1790+ customers in the Corporate, Aviation, Hospitality, Engineering & Construction, and Trading & Retail sectors across the Middle East, Indian subcontinent and UK. We at FACTS follow Agile, PMI project methodologies, Business Process Re-engineering (BPR), Process Innovation to redesign workflows and optimize end-to-end processes and intensely use systems to manage our internal and customer interactions.
Our portfolio of offerings includes world-class software solutions in ERP, HR & Payroll, e-Commerce, Integrated Business Management solutions and many more customized software solutions along with Software Development and Project Management. FACTS possesses a very strong technology-driven team with a well-equipped state-of-the-art development center focusing on customer-oriented results.
With standard & proven best practices with specific in-depth industry experience and knowledge, we are always looking to adopt innovative ways to turn ideas into real products. This innovative approach makes FACTS the best ERP and HR & Payroll Software Company in Dubai, UAE with 24/7 Customer Services & Support. As a proactive measure, we follow a 360° customer relationship and project satisfaction review.
We are a partner with our clients to simplify the pain areas in their daily operations and streamline their business processes. This has brought us a huge number of success stories in the past few years.
We support large, medium and small-scale businesses, which covers a variety of industries. Our team at FACTS integrates with current customer applications and customizes them based on their requirements. Also, our solutions can fit any kind of business or industry such as retail, wholesale, manufacturing, job-work contracting, real estate and service-based enterprises.
Brainsphere IT Solutions
19Years’ Experience in IT
We’ve been triumphing all these 18 years. Sacrifices are made up with success.
Our Project Process
Our process employs a hybrid method with aspects from both waterfall and agile development methodologies. This allows us to accelerate development and address changes through scoping study in project deliverables that can occur throughout the implementation process. The Waterfall methodology is the most structured of the methods, stepping through specific customer requirements analyzing, scoping/designing, and coding and testing in a pre-planned, successive, all at once sequence. The agile method in software development refers to a group based on iterative development, where requirements and solutions evolve through collaboration between self-organizing cross-functional teams and with our Clients.
Facts use interactive and agile development methodologies such as SCRUM for application development. By breaking down projects into smaller interactions, we effectively speed up our delivery process. We use web-based project management and collaboration custom made tool to ensure our project stay on track. Clients are given access to these tools so that they remain updated on project status as we design, develop, test and deliver applications.
As a client, you are always in control of the work and you are required to agree to each step in the Project.
A typical project goes through the production cycle – Assessment, Planning, Design, Development, Testing, Delivery, Training and Ongoing Support.
Each client is assigned a base team that consists of:
Our customized software production processes are created to ensure that our client’s projects are completed on time, within budget, and to the client’s complete satisfaction.
The production staff is built to form a team of specialists with a substantial background in software development. The General Manager and the Operation Manager head the team to ensure the implementation processes are smooth.
Each client is assigned a base team that consists of:
Quality Controller (QA)
What do we do?
In an increasingly global marketplace, many businesses are developing and evolving to make themselves have an international presence. They, therefore, need solutions robust enough to cope with multiple government legislations, multiple currencies, multiple languages and which can offer integration, customization, multiple platform options and more.
We understand these challenges and have developed a Total Enterprise Resource Planning (ERP) Solution, Customer Relationship Management (CRM) Solution and Human Resource Management (HRM) Solution and Other software solutions that meet the demands of international businesses which makes us the Best Software Company in the United Arab Emirates with over 1000 plus customized solutions in the past 14 plus years.
In a nutshell, we deliver
- Large Scale Implementations,
- Provide Specialist Consultancy Services,
- Re-engineering and Change Management of the process flow
Therefore, we equip our customers to run their businesses more effectively and overcome the challenges of today’s business environment.
FACTS system is an integrated solution sharing a centralized database, with all ‘users’ in different departments like HR/Payroll, e-procurement, finance/accounts, etc. Therefore, the same database is accessed through one point of entry. Data entry needs to be done only once which reduces errors. Ultimately, the time and resources are shifted to innovating the process flow for efficient management, problem-solving and direct service to customers, rather than inputting, processing, organizing, verifying and other related duplication of work. Thereby, making an operational efficiency which shows a direct decrease in wastage of time and money.
- Improved inventory management and reduction in the inventory and management cost.
- Improved customer service levels, material shortages and reduce the delay in items being delivered late.
- Standardized and normalized data and formats.
- Enhanced communication across functional boundaries.
- Emphasis on process orientation.
- Enhanced integration across the supply chain and business units.
- Expanded information access with appropriate user rights.
- The management gets the complete eagle’s view of the Key Process Indicators (KPI’s) of the different processes.
- Manufacturing and sales functions.
- Inventory management with real-time data across the company/department.
- Product distribution and logistics.
- IT functions by consolidating and standardizing diverse legacy database platforms.
- Get the right information right at your fingertips.
- Enjoy faster, precise strategic decision making with FactsERP
- Know your organization at any point in time.
- Can host the data on the cloud.
- Work from different locations in the company with a unique user ID.
For Accounts Department
With the financial accounting functionality in FactsERP, the enterprise can have a secure, transparent interlinked accounting system. Improve analytical capabilities of your system; and proactively manage global business performance, reporting functionality, business intelligence functionality, reminders and milestone representing specific activities, trial balance, profit and loss, balance sheet. By improving and innovating financial processes, FACTS enables the following:
- Increase the effectiveness of compliance with the standard operating procedures.
- Comprehensive auditing and deeper reporting capabilities.
- Improve business analysis and decision support by deploying performance management tools.
- Analyze the entire enterprise performance and its resources – directly to the employees’ desktops.
- Innovate financial management strategies around business process outsourcing, supplier collaboration and customer account accuracy.
- Optimize cash flow through improved billings, receivables, collections, payments modules.
- Get rid of the year ending chaos and quickly close your books of accounts. Period/year-end closing was never so easy
- Get the real-time statement of accounts at any point in time.
- Powerful accounting as the backbone of the solution.
- Set and get reminders for all important events.
- Multiple budgets or department wise budgetary controls processes.
- Templates for financial statements.
- PDC handling features.
- Cheque and other air waybill printing possible.
- Flexible chart of accounts based on convenience. In a short while, users can create a chart of accounts based on their preference.
- Audit Trail of all the actions taken by each user.
For IT Department
Having a Middle East market presence for more than 12 years, we have created Software Applications for various industries. No matter which ever kind of market or industry processes the companies are from, FactsERP can create and customize the difficult, time consuming processes for business with a total solution.
- Advanced document creation wizards.
- Powerful customizable reports in simple steps.
- Customize any field value on different screens for convenience and processes followed.
- Easy to deploy on the server machines.
- Reliable system architecture.
- Easy user access privilege settings based on the current organization chart and level wise access possible.
- User activity logs and audit trail.
- Add/Edit/Delete/Print Logs