Our TeamThe production staff is built to form a team of specialists with substantial background in software development. The General Manager and the Operation Manager head the team to ensure the implementation processes are smooth.
- General Manager – With a vast experience, provides spontaneous and effective solutions to various challenges. Appropriate guidance is given to the Project manager's- constantly ensuring customer interaction and satisfaction. Allocation of work to the respective project managers are done based on their specific domain knowledge and experience.
- Operation Manager – Responsible for client escalations. Ensure the Project Deliveries are as per milestones set for the client & are within the budgets. Change management activities are handled to a successful project completion.
- Quality Controller (QA) – Responsible for software quality control, unit testing and project release tasks.
Each client is assigned a base team that consists of:
- Project Manager – Responsible for managing and implementing, project tasks, timelines and budgets
- Software Architect – Responsible for creating IA, UI architecture, design templates & prototypes
- Multiple Developers – Responsible for implementing the creative, programming the systems and web applications.
If the project requires e-Commerce Integration, Content Management, System Solutions or Site Globalization Deployment, FACTS Computer Software House LLC will assign an Application Analyst to assist in the Site Architecture, Redesigning/Re-engineering and Planning stages throughout the project implementation.
What do we do?In an increasingly global market place many businesses are developing and evolving to make themselves have an international presence. They, therefore, need solutions robust enough to cope with multiple government legislations, multiple currencies, multiple languages and which can offer integration, customization, multiple platform options and more.
We understand these challenges and have developed a Total Enterprise Resource Planning (ERP) Solution, Customer Relationship Management (CRM) Solution and Human Resource Management (HRM) Solution and Other software solutions that meet the demands of international businesses which makes us the Best Software Company in United Arab Emirates with over 1000 plus customized solutions in the past 14 plus years.
In a nut-shell, we deliver
- Large Scale Implementations,
- Provide Specialist Consultancy Services,
- Re-engineering and Change Management of the process flows
Therefore, we equip our customers to run their businesses more effectively and overcome the challenges of today's business environment.