This client is specialized in delivering excellent quality of products along with customer service. They mainly provide services to both domestic and overseas customers in MENA and some CIS countries. To handle the overall trading activities, they were in pursuit of a reliable software solution and hence deployed FactsERP. FactsERP provides sophisticated solutions to manage the overall services in areas like Purchase Order Processing, Wholesales, Payroll and HR and Accounts.

The core modules incorporated in FactsERP include inventory reservation, customer sales order, proforma invoice and delivery order. Wholesale process activities include sales order, invoices and delivery. All the point of sales (POS) and daily cash closing comes under retail sales division module. Warranty card is issued for all the products, which are purchased by the customer. This has expiry dates.

FactsERP provides provisions for maintaining Division wise customer statement. Supplier’s Proforma invoices are prepared to check the availability of the item based on its quantity, unit price and delivery terms. Necessary validations such as design of the product and inspection needs to be done while giving purchase order.